Leasing Administrator / Administrative Assistant

Location: Baltimore City (two properties; primarily stationed at the busier site)
Schedule: Full-time | Every other Saturday
Compensation: Hourly + incentive opportunities for completed leases
Assignment: Temporary - strong performers may be considered for future permanent openings

About the Role

We are seeking a driven, high-energy Leasing Administrator / Administrative Assistant to support leasing and administrative functions across two residential properties in Baltimore City. This is a temporary role during a very busy season, and while it is not a guaranteed temp-to-hire position, the company regularly has openings and top performers will be strongly considered for future opportunities.

This position is perfect for someone who thrives in a fast-paced environment, enjoys engaging with people, and is motivated by goals and incentives. Property management experience is helpful but not required.

Key Responsibilities

• Greet visitors, answer phones, and serve as a professional first point of contact.
• Conduct property tours and respond to leasing inquiries.
• Enter applications, leases, and resident data into Yardi or Rent Café.
• Prepare leasing paperwork, move-in packets, and assist with unit readiness.
• Follow up with prospective residents via phone, email, and online platforms.
• Maintain organized resident files and manage a high volume of paperwork.
• Receive and log maintenance requests; communicate with the service team.
• Assist with newsletters, resident communication, and community events.
• Respond promptly to online leads and maintain accurate traffic logs.
• Support resident relations and de-escalate issues professionally when needed.
• Ensure compliance with Fair Housing guidelines.

What We're Looking For

• Positive, professional, customer-focused demeanor.
• Motivated and driven - comfortable working toward goals/incentives.
• Strong organizational and administrative skills.
• Ability to multitask and stay calm in a busy environment.
• Excellent communication skills, including the ability to interact with students.
• Dependable, team-oriented, and enthusiastic.

Requirements

• Valid driver's license and reliable vehicle (travel between two properties required).
• Ability to work every other Saturday.
• Comfort using office equipment (copiers, fax machines, printers).
• Basic computer skills and ability to learn new systems.
• Experience with Yardi or Rent Café preferred.
• Background in customer service, leasing, hospitality, retail, or administrative support is a plus.

Additional Details

• This is a temporary position, but exceptional performers will be considered for future full-time openings.
• Final candidates will interview with the Property Manager before placement.